To ensure that messages from a specific sender will not be marked as spam, you can create a Whitelist of IP addresses in Gmail.

 

WHAT DO YOU NEED?

  • An admin access to your Admin Console
  • The IP address of senders you want to whitelist

 

HOW DO YOU DO THAT?

  • Sign in to you Admin Console and follow this path: Apps -> G Suite -> Gmail -> Advanced Settings.
  • Scroll down to the Email Whitelist section.
  • Enter the IP address of the mail servers of senders you want to whitelist.
  • Click “Save”.


And it's done!

If you are still experiencing difficulties or have any other questions, don't hesitate to contact us here. We are always happy to help!