Required permissions: Admin



After your employee left it is needed to take care of the data that remained and also of the messages that come into his/her mailbox.

The following steps will solve the account security including a two-phase authorization and mobile devices. We described below the process how to not lose an email communication of the employee who left and we also took care of the frequent requirement for a data transfer, especially emails and documents on Google Drive. 


WHAT DO YOU NEED?


Your credentials for the admin account. 


WHEN AN EMPLOYEE IS LEAVING IT IS NECESSARY TO RESOLVES

  • data backup
  • change of the data ownership on Google Drive
  • transfer of employee emails to another email account 
  • editing in the admin console


WE RECOMMEND A FOLLOWING PROCESS

  • change the user password

                -https://support.google.com/a/answer/33319

  • Restore the cookies for login to avoid the automatic login via the saved passwords

                - https://support.google.com/a/answer/178854

  • Disable the two-phase verification and remove authorized accesses the applications to account.

                - https://support.google.com/a/answer/2537800?vid=1-635774716306293066-1012527226

  • Removing the data from the mobile devices.

                -https://support.google.com/a/answer/173390

  • Account renaming to another email address (eg. employee_ex@domain.eu)
  • Removing aliases that were created during the renaming. 
  • Adding the aliases to a person who was appointed by the head of department 
  • Transfer the documents to a person who appointed by the head of department
  • Migration of emails to another person
  • Pause/ delete account

 

If we want to transfer documents, we use a service for an ownership of documents transfer to a new employee. 


https://support.google.com/a/answer/1247799


We transfer the emails using a migration tool in a Google Workspace  administration. 


https://support.google.com/a/answer/6003169


Take the steps above as a template and adjust that as needed in your company.

If you are still experiencing difficulties don't hesitate to contact us via customer portal MyServices.