If you want to use your Google Workspace and send emails properly, you will need to set up MX records for your domain.
WHAT ARE MX RECORDS?
MX Records point to a Google mail server and make your email work.
WHAT DO YOU NEED?
You will need access to the DNS zone on your domain.
After you sign in to your DNS zone, you should add a couple of MX records in TXT format:
It will take some time after saving each MX record to propagate these settings, so do not panic if it does not work immediately.
You have to follow these steps in order to have a fully-functional Gmail account. To see how to set it up correctly, click HERE.
Please be aware, that Google Workspace User Experience (UX) for verifying a domain and setting MX records has been updated as of September 9, 2020. See further information HERE.
If you are still experiencing difficulties, don't hesitate to contact us here..