The process of cancelling your Google Workspace subscription depends on whether you are using flexible or Annual plan.
WHEN I CAN CANCEL MY SUBSCRIPTION?
- Flexible plan - If you have flexible plan, you can cancel your subscription any time.
- Annual plan - If you have annual plan, you can cancel your subscription after your commitment ends.
WHAT DO I NEED TO CANCEL?
- First of all, you need to send us the request from a verified admin account (use superadmin account please). The best way how to do this is to create a request in our customer portal myservices.revolgy.com
- As a second thing, make sure all your invoices have ben paid.
- As the last thing, if you have flexible plan, just tell us the date you wish to cancel your subscription.
If you are still experiencing difficulties don't hesitate to contact us via customer portal MyServices.