Nothing is perfect and so it may happen that your credit card payment will be rejected.

In the case that we are unable to automatically download funds from the credit card that you entered and the transaction is rejected, we will definitely inform you about it


To not to be forced to suspend G Suite services, you should resolve the situation within 30 days from the date when the card payment was rejected the latest.  

We believe that we can resolve any such situation together.  

The most common reasons why the transaction didn’t pass through correctly include: 

  • the rejection of the transaction by the bank - please verify if you have activated internet payments
  • the rejection of the transaction due to expiration of your credit card

If you are still experiencing difficulties don't hesitate to contact us here.