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Create a support request
Required permissions: Admin, Editor, Read Only Info: We will Respond within a maximum of 24 hours Step by step 1. Click the Create Support Request ...
Thu, 15 Jul, 2021 at 12:47 AM
Request statuses explained
Info: You will receive an email notification if the status of a request changes Requests in MyServices can be marked with one of five statuses that indi...
Wed, 14 Jul, 2021 at 4:01 PM
Reply to a support request
Required permissions: Admin, Editor, Read Only Info: You will receive an email notification if we need your assistance Step by step 1. Click the Request...
Wed, 6 Oct, 2021 at 3:51 PM
Escalate a support request
Required permissions: Admin, Editor, Read Only Info: You can escalate your request once every 24 hours. Step by step 1. Click the Requests tab in t...
Wed, 6 Oct, 2021 at 3:51 PM
Resolve a support request
Required permissions: Admin, Editor, Read Only Info: You can reopen the request only within 24 hours after it's resolving Step by step 1. Clic...
Wed, 6 Oct, 2021 at 3:51 PM
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