Knowledge base

Explore How-To's and learn best practices from our knowledge base.

My Drive

Your individual Google Drive

Google Drive trash - time limit
Any file that is put into a Google Drive trash will be automatically deleted after 30 days. Previously, trashed items would be retained indefinitely until t...
Wed, 3 Aug, 2022 at 4:45 PM
Drive Log Events
Available in the following versions: Frontline; Business Standard and Business Plus; one or more Enterprise editions; Education Fundamentals, Education S...
Mon, 19 Jun, 2023 at 9:21 AM
Restore a Google Workspace user’s Gmail and Drive data
If a Google Workspace  user permanently deletes their Gmail or Drive data and later wants to get it back, you may be able to retrieve it for them. As an adm...
Mon, 8 Aug, 2022 at 10:41 AM
Google Drive search operators
Required permissions: Google Workspace Note: Combine different search operators to get more specific results. Our clients often ask us how to ...
Mon, 19 Jun, 2023 at 8:52 AM
Backup and Sync to be transitioned to Drive for desktop
Currently, we have two sync solutions available —Drive File Stream, which was built for business users, and Backup and Sync, which was built for consumer us...
Thu, 29 Sep, 2022 at 2:46 PM