Knowledge base

Explore How-To's and learn best practices from our knowledge base.


Mitigate spam, forward emails and much more

Email Log Search
What is Email Log Search for? Email Log Search is a tool for tracking the mail sent and received by users in your domain over the last 30 days using em...
Mon, 19 Jun, 2023 at 1:39 PM
Smart fuctions for Google products
There is a setting in Gmail that control how your data is used within Gmail, Chat and Meet. Smart features in Gmail, Chat, and Meet that depend on you...
Mon, 19 Jun, 2023 at 4:04 PM
SMTP details for printers and applications
You can use G Suite infrastructure to send e-mails from printers, applications and other e-mail enabled appliances. I WANT TO SEND EMAILY ONLY INT...
Thu, 9 May, 2019 at 4:43 PM
MX Records
If you want to use your Google Workspace  and send emails properly, you will need to set up MX records for your domain. WHAT ARE MX RECORDS? MX Reco...
Wed, 14 Jun, 2023 at 9:15 AM
Add or remove an email alias
Required permisson: Admin Note: Add up to 30 alternative emails to your primary email. As a Google Workspace  administrator, you can give a user ...
Thu, 29 Sep, 2022 at 2:08 PM
Email Routing and Forwarding
Do you need to redirect your emails to another address and don't know how? For example, you can route mail to Gmail and to an external server, or set di...
Mon, 19 Jun, 2023 at 8:39 AM
How to use your email in Outlook
If you're switching to Google Workspace but have been used to using Microsoft Outlook, don't hang your head. You can conveniently connect Google Wor...
Wed, 11 Aug, 2021 at 7:25 AM
How to find the email header
The email message header provides detailed information about the email message that has been received and has encountered problems. Here's how the email...
Tue, 2 Aug, 2022 at 1:27 PM
External recipients
Required permissions: Admin ​ Note: Increase security of your organization by this setting When your users reply to an email message, the recipients ma...
Tue, 2 Aug, 2022 at 3:52 PM
Import older e-mails
Required permissions: Gmail user If you've just started using Gmail, you can transfer your old emails to it from another email account you already ...
Tue, 2 Aug, 2022 at 4:26 PM